Jobs will have certain guidelines, file criteria, and restrictions in order to help prevent common problems and issues that we regularly see happen. A more detailed description of our guidelines for specific software and file types is available in the Pre-press Guidelines section.
Hours of operation
Monday – Friday: 6:00 AM – 6:00 PM
Saturday – Sunday: Closed.
Our 5,000 runs generally finish between 1:00 – 6:00 PM. We complete all orders as quickly as we can and cannot guarantee daily completion times. Please monitor the status changes online for updates.
Hold
Due to tight turnaround times and low margin for error, we may put your order on HOLD if the files properties don’t match our required criteria. This may result in you missing a weekly or daily run (depending on the product) and your order being delayed.
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