Payment and Fees

Payment

We require pre-payment on all orders. You must make payment on your online order for it to become an active “live” job. If you do not own a credit card or you are over your limit please call us to discuss your options. If we decide to allow you to order without online payment we accept cash, money orders, certified checks, and all major credit cards. We DO NOT accept any company or personal checks under any circumstances no matter how good your reasons are.

Rush Fees

If you have a rush order that has missed our cutoff we may still be able to help.

However considerable rush fees may apply. For example, a 5,000 run of 4”x6” printed alone after our daily cutoff would cost $565 for standard, and UV coating may not be available. It is up to us to determine if we are able to produce a rush order. Often times we exceed our daily maximum of work we can produce therefore we can not accept your rush order request. These will be handled on a case by case basis.

Tax Exemption

If you are tax exempt or have a resale certificate, it must be presented 24 hours before job is submitted. Please fax your certificate to 240-330-4033. Due to credit card fees, we will charge $7.00 processing fee to refund tax. Having a letter from the Department of Treasury will not be accepted. You must have an official exemption certificate for approval. The name on the certificate must match the name on account. Once our accountant approves the exemption status your online account will be changed and you will not be charged tax on future orders.